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Shipping & Returns

Store Policy

 

Returns  The Sunnah The Better.com does not accept any returns. Instead, customers are asked to exchange products that are not found to be satisfactory.
Exchanges
Product exchanges are made via store-credit coupons. A buyer who wishes to exchange an item must complete the form below within 3 days of receiving the order. Only the products specified in the Exchange Authorization Form may be exchanged for store credit. The buyer will then be sent an email that authorizes or refuses an exchange. After an exchange has been authorized, the buyer may send the items to:
The Sunnah The Better Islamic Gift Shop P.O. Box 769390 San Antonio TX  be aware that mail parcels with no return address will not be accepted. Be sure to choose a shipping method that includes tracking;The Sunnah The Better Islamic Gift Shop is not liable for lost mail. Shipping expenses associated with product exchanges are the buyer's responsibility.
Returned items must arrive in original condition and within 7 business days of receiving an exchange authorization. As soon as the return is processed the Returned items must arrive in original condition and within 7 business days of receiving an exchange authorization. As soon as the return is processed the buyer will receive a store coupon code worth the dollar amount of all returned items. These store coupons never expire.